Insurance Consulting | Swingtide, Inc.

Our Insurance Services Approach

Our Customers Include

q Property and Casualty

q Life

q Reinsurance

q Agencies, Brokers and MGAs

q Industry Vendors

Select Past Customers

AIG

AmRE

AON

The Andover Companies

Arbella

Concord General Mutual

Guardian Insurance

The Hartford

Indiana Farmers

Liberty Mutual

MEMIC Insurance

MetLife

National Life

Northwestern Mutual

Ohio Mutual Insurance

SunLife Financial

Travelers

Insurance Solutions

Asset Consulting

IT Consulting

Our Approach

Insurance Service Approach
Having in-depth industry or technical expertise alone is not enough to solve the distribution challenges faced by the financial services industry. It takes an approach that applies a combination of both industry and technical skills, spanning many layers including business, strategy and technology; driven by a process that analyzes and maps the organization’s internal capabilities and capacity with an overlay of the external demands required to support its distribution channel.

Throughout the past two years, based upon its work with insurance companies and banks, Swingtide has been developing and refining such an approach. Using its approach, Swingtide can help financial services companies analyze and determine how to best put their products and services into new and emerging distribution mechanisms without impacting their legacy systems. Swingtide’s approach includes best practices, reference models and a dedication to knowing the best choices and industry trends.

Distribution Channel Evaluation

Fundamental to Swingtide’s approach is a Distribution Channel Evaluation (DCE) that consists of four distinct phases of activity: Identify, Inventory, Assess and Recommend.

Key deliverables of the evaluation process include a Logical Network Map, an Application Eco-system and a Scorecard of the organization’s readiness to deploy and maintain a next-generation distribution channel.

Each key deliverable provides critical information to Swingtide that when combined result in a comprehensive view of the organization’s overall business, channel applications and infrastructure.

Logical Network Map
The Logical Network Map relays application integration details and provides context as to where the applications fit within each process. As Swingtide consultants interview key individuals throughout the organization, they create these logical views.

The following diagram is an example of a Logical Network Map.

Application Eco-System

Application Eco-System diagrams identify key application assets and their relationships within each line-of-business. While there are many systems used throughout a financial services company, Swingtide focuses its efforts on distribution-related application systems.

The following diagram is an example showing how Swingtide would decompose a multi-line insurance company into 115 discrete applications. Swingtide consultants refer to Eco-System diagrams throughout the engagement to better understand the client’s business and how the customer facing product and support systems interrelate.

For more information on Swingtide's Insurance Consulting Services, please contact Swingtide at (603)431-7900 or email info@swingtide.com.

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Distribution Channel Evaluation

Fundamental to Swingtide’s approach is a Distribution Channel Evaluation (DCE) that consists of four distinct phases of activity: Identify, Inventory, Assess and Recommend.

Logical Network Map The Logical Network Map relays application integration details and provides context as to where the applications fit within each process. As Swingtide consultants interview key individuals throughout the organization, they create these logical views.

Application Eco-System

Application Eco-System diagrams identify key application assets and their relationships within each line-of-business. While there are many systems used throughout a financial services company, Swingtide focuses its efforts on distribution-related application systems.

Logical Network Map
The Logical Network Map relays application integration details and provides context as to where the applications fit within each process. As Swingtide consultants interview key individuals throughout the organization, they create these logical views.