Running IT as a business for optimal support of your real business

IT Business Center of Excellence

The Swingtide IT Business Center of Excellence is a suite of services designed to make the value of IT services evident and transparent.

An IT department is not a business, but it should be run as if it were. We help CIOs understand how much their goods and services (infrastructure and applications) cost, how to acquire IT assets and service delivery solutions (outsource or insource), how to understand their internal customers, and how to price and market their services.

We work to help restore the proper balance: assuring that IT tools serve the business, but preventing these tools from dictating business operations.

It’s a simple way to look at things, but the impact, and the benefits can be profound:

• Offerings Catalog -- Development and Implementation
• IT Business Roles and Process Definition
• IT Sourcing Assistance
• IT Financial Analysis Assistance