Specialized consulting in the areas of IT policies, processes, and roles to help IT departments run more efficiently. Documentation of existing state, analysis of gaps, and development of future state organizational design, process, and roles. Identification of short-term and long-term improvement opportunities.

• Review artifacts/interview stakeholders on current state
• Create roles/process inventory
• Create known gaps inventory/checklist
• Identify immediate improvement opportunities

Requirements/Analysis

• Hold stakeholder discussions on future state organization design
• Identify organizational inhibitors
• Identify organizational/budgetary constraints
• Propose future state standards
• Roles
• Processes
• Validate future state organization design with client

Report and Recommendations

• Validate that baseline gaps have been addressed
• Document future state:
• Roles
• Processes
• Document implementation risks
• Prepare IT Business Guide for future state organization

Business Case

• Develop business case for implementation scenarios
• Seek client approval and validation for business case

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