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IT Third-Party Contract Review and Optimization

Detailed review and analysis of third-party relationships and spend performed with a unique blend of sourcing, technical, and financial expertise. Optimization efforts result in short-term and long-term savings with improved supplier relationships and contract flexibility. Administrative tools and processes are reviewed to ensure benefits are sustained.

Baseline Development
  • Interview client stakeholder team
  • Identify major third-party supplier relationships
    • Software
    • Hardware maintenance
    • Telecom
    • Other service provider
  • Document collection/Initial review
  • Identify immediate improvement opportunities

Requirements

  • Interview stakeholders on supplier/product/service strategy
    • Identify current standards
    • Identify strategic directional products and desired timeline for implementation
    • Identify products to be sunset and desired timeline for elimination

Analysis

  • Identify functional or service overlaps among current agreements
  • Identify excess capacity (e.g., excess licenses, overprovisioning of circuits)
  • Identify strategy fits and misfits and priority for resolution of misfits
  • Review and assess agreement terms and rates relative to market
  • Review and assess roles/processes that support/defeat recommendations (e.g., asset management)

Recommendation/Report

  • Synthesize and document all findings and recommendations
    • Identify specific renegotiation opportunities:
      • Terms and rates; scope change;agreement or supplier consolidation
    • Identify improvement opportunities for strategic supplier relationships
    • Document priority portfolio
    • Document timeline for implementing the future state environment
    • Document financial risks of delays in implementation
    • Document process changes that better support recommendations
    • Recommend IT roles not currently being played required to sustain improvements

Business Case and Approval

  • Build business case for implementation

Transition/Implementation


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IT Third-Party Contract Review and Optimization
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