IT Third-Party Contract Review and Optimization
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Detailed review and analysis of third-party relationships and spend performed with a unique blend of sourcing, technical, and financial expertise. Optimization efforts result in short-term and long-term savings with improved supplier relationships and contract flexibility. Administrative tools and processes are reviewed to ensure benefits are sustained.
Baseline Development
- Interview client stakeholder team
- Identify major third-party supplier relationships
- Software
- Hardware maintenance
- Telecom
- Other service provider
- Document collection/Initial review
- Identify immediate improvement opportunities
Requirements
- Interview stakeholders on supplier/product/service strategy
- Identify current standards
- Identify strategic directional products and desired timeline for implementation
- Identify products to be sunset and desired timeline for elimination
Analysis
- Identify functional or service overlaps among current agreements
- Identify excess capacity (e.g., excess licenses, overprovisioning of circuits)
- Identify strategy fits and misfits and priority for resolution of misfits
- Review and assess agreement terms and rates relative to market
- Review and assess roles/processes that support/defeat recommendations (e.g., asset management)
Recommendation/Report
- Synthesize and document all findings and recommendations
- Identify specific renegotiation opportunities:
- Terms and rates; scope change;agreement or supplier consolidation
- Identify improvement opportunities for strategic supplier relationships
- Document priority portfolio
- Document timeline for implementing the future state environment
- Document financial risks of delays in implementation
- Document process changes that better support recommendations
- Recommend IT roles not currently being played required to sustain improvements
Business Case and Approval
- Build business case for implementation
Transition/Implementation
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