Outsourcing transactions present challenges throughout the entire life cycle. Understanding the long-term effects of each contractual provision, how to effectively perform the governance function, and what to do at the end of the relationship are some of the essential ingredients required to successfully outsource.
Companies today are often unable to take the long view. Individuals are busy and have too much on their plates. Understanding the life cycle of decisions, especially complex decisions, is difficult.
At Swingtide we specialize in understanding the life cycle of an outsourcing transaction. The offerings highlighted on this site cover the life cycle of outsourcing and are shown in the blue bars in the bottom half of the following chart.
Swingtide’s multi-disciplinary team of IT, finance, and sourcing advisors work together to help you have a successful outsourcing experience.
We have helped clients in all facets of outsourcing. We have helped them decide to outsource, enter transactions, effectively govern transactions, identify and resolve invoice disputes, oversee transition and transformation, perform mid-course corrections, monitor and validate service levels, manage the expiration of relationships, and successfully navigate and support many different termination scenarios.
Benefits that have been realized include:
Some of our offerings are highlighted in the Outsourcing Advisory section of this site. In these pages we identify the offering, profile the companies that might benefit from the offering (“Ideal for Companies”), list some of the key benefits, and offer some comments on the high-level approach and deliverables. Some of these pages include references to white papers and other materials. We’ve also included some frequently asked questions and tips to help you improve your outsourcing relationships.
We hope you find this information useful and will call us if you have needs in the Outsourcing Advisory area.
Too many business cases forget the overlapping costs of delivering service during a change, ignore the impact to supporting organizations, and rely on soft benefits.More Tips