What do you call everything that happens in an IT department that isn’t directly about applications and infrastructure – you know, all the things like IT sourcing and relationship management, the IT business office, and the management and oversight of outsourcing and complex transactions? Until now there has not been a convenient designation for these things that constitute the “other” category in a CIO’s day. Which is why Swingtide is advancing Technology Business Operations, or TBO, to fill the void.

“CIOs find themselves increasingly judged by their ability to align themselves to corporate goals,” said Swingtide CEO David Wroe. “That’s why the TBO concept, which puts a spotlight on the strategic activities in an IT department, is so timely and long overdue.”

“The day of the technology CIO is over,” said Swingtide managing director Diane Carco. “It’s time that we all acknowledged that the centrality of information technology to the achievement of corporate goals, and the sheer size of IT spend, makes ‘running IT as a business’ one of the most important tasks a CIO faces. By identifying the IT business functions more clearly, we hope to call attention to their increasing importance in the life of an IT department and its larger organization.”

About Swingtide:
Swingtide, Inc. is an organization of high-value consultants with real-world experience, an analytical approach, and the ability to identify and solve IT-related business problems with well-defined methods. Its senior business and IT professionals have the experience required to solve complex business and technical problems in rapidly changing environments. Founded in 2001 with backing from FirstMark Capital and private investors, Swingtide helps its consulting clients reduce cost, efficiently outsource and effectively complete mergers, acquisitions and divestitures, and realize the benefits of new technologies in information-intensive industries including insurance and financial services.